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Hydra Hosts » Help & Support Centre

Help & Support Centre

Welcome to the Help & Support Centre. If you are having difficulty with any aspect of your hosting account, we're here to help.
Due to abuse of the system, we have now moved the Support Help Database on to the Control Panel of each members account (see picture below).

Help System
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Here you can find answers to the most common questions and issues our users may have.
If you are unable to find the answers in our extensive database, please open a support ticket via our advanced helpdesk system.

Check Ticket Status

Check status of a previously opened ticket. We provide archives and history of all your support requests complete with responses. Please note when typing your email below, it is case sensitive.

Email :    Ticket No. :   

Still having problems?

If this is your first time contacting us or you've lost the ticket ID, then please OPEN A NEW TICKET.