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Hydra Hosts » Privacy Policy

Privacy Policy

Your right to privacy is very important. Hydra Hosts recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. We believe this information should only be used to help us provide you with a better service. That's why we have put a policy in place to protect your personal information. Below is a summary of our policy.

By submitting personal data manually or in electronic form to this web site, or by using this site, you give your consent that all personal data you submit may be processed in the manner and for the purposes described below.

What personal information do we collect?

When making a purchase with Hydra Hosts, we will collect your contact information, which includes name, address, email address and phone number, as well as payment information. When you become a Hydra Hosts customer you automatically subscribe to electronic newsletter and special offer promotions. You can adjust your email preferences and/or unsubscribe from certain communications via 'Your Account'.

Protecting your privacy

We will take appropriate steps to protect your privacy. Whenever you provide sensitive information (for example, a credit card number to make a purchase), we will take all reasonable steps to protect it, such as encrypting your card number. We will also take reasonable security measures to protect your personal information in storage. Credit card numbers are used only for payment processing and are not retained for marketing purposes.

On occasion, we may need to provide your name and delivery address to third parties that Hydra Hosts may use for the purposes of delivering specific services to you (e.g., customer support.). We will not provide any of your personal information to other companies or individuals for marketing purposes without your permission.

Hydra Hosts may provide links to third party sites. Since we do not control those websites, we encourage you to review the privacy policies of these third party sites.

Use of cookies

Hydra Hosts uses cookies for various reasons, for example, cookies enable us to track information during the domain name registration and package sign-up process. These cookies do not track individual information. Cookies from Hydra Hosts can only be read by Hydra Hosts. If you choose to disable cookies in your browser, you will not be able to carry out a transaction with Hydra Hosts.

Data storage in the U.K.

Any information that Hydra Hosts needs to store and process will be carried out on databases located in the UK, and in full compliance of the Data Protection Act.

How can you update the personal information you have provided to us?

You can help Hydra Hosts maintain the accuracy of your information by notifying us of any changes to your address, title, phone number or e-mail address. You can do this by updating your personal details from within the 'Your Account' section of our website.

The personal information we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of collection. We reserve the right to change the Privacy Policy from time to time and will provide notice of these changes on the Privacy Policy pages of our web site. You should make sure you periodically review the Privacy Policy to make sure it meets your needs.

Information Disclosure Policy

Hydra Hosts will not otherwise disclose its customers' personal and account information unless Hydra Hosts has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Hydra Hosts, Hydra Hosts's customers, or others, or where Hydra Hosts has a good faith belief that the law requires such disclosure.

Electronic communications

Hydra Hosts also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Hydra Hosts stores or transmits for its customers. The circumstances under which Hydra Hosts will disclose such electronic customer communications are when:

  • it is necessary in order to provide service to the customer;
  • it is necessary to protect the legitimate interests of Hydra Hosts and its customers;
  • it is required to cooperate with dispute policies, court orders, warrants, or other legal processes that Hydra Hosts determines in its sole discretion to be valid and enforceable it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Hydra Hosts and appear to pertain to the commission of a crime.
  • Hydra Hosts disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others.
  • Hydra Hosts will, however, review, delete or block access to communications that may harm Hydra Hosts, its customers or third parties or otherwise infringe the rights of third parties.
  • The grounds on which Hydra Hosts may take such action include, but are not limited to, actual or potential violations of Hydra Hosts's Acceptable Use Policy.